Policy

Shipping

Shipped Orders: 3-5 day processing time.

Tracked Shipping

Local Delivery: 24-48 hour processing time.

DM Tracking Updates

Pickup Orders: 24 hour processing time.

DM Updates | Available Saturday-Monday

Payment option for pick up includes cash

10% discount

Local Delivery Locations: Calgary, Chestermere, Airdrie,

Cochrane

Deliveries under 70$

required a 16$ delivery fee

Deliveries over 70$

Free Delivery

Returns and Refunds

If items arrive incorrect or damaged you will be eligible for store credit equal to item(s) upon proof of damages | incorrect items. Must have proof of payment.

You will receive store credit once we have received item(s) back

No Returns For Hygiene, refund is still eligible upon proof of damages | incorrect items. Please contact bluntpsychoo@gmail.com with any concerns of shipped items. Allow 24 hours for replies.

Soft Psychoo Co is NOT responsible for any missing packages once handed to shipping couriers. You will receive a tracking number upon every order that is shipped. You will also receive update through Email | DMs | Texts for pickup and local delivery orders.